Setting up a Direct Debit

            Direct Debit is the best way to pay for your subscription(s). To set this up, follow these steps:

            1. Click on your profile in the top right and select ‘Billing’.

            2. Choose the ‘Payment Methods’ on the left

            3.  Next to the Direct Debit option select ‘add account’.

            4. Fill in your account information and select ‘Set up Direct Debit’

            4a. If your account requires more than one person to authorise a Direct Debit select this option. Following setup within Connect, you will receive a paper mandate by email that needs to be signed by the second person then uploaded as per the instructions you will receive via email.

            5. A new box will pop up and ask you to confirm your details

            6. Hit save!

            You’ll receive notification of your Direct Debit via email from our provider, Go Cardless.

            Updated: 02 Aug 2018 02:30 AM
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